Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent

ex. BEST WESTERN Stoke-on-Trent Moat House

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Health club

Overview

Best Western Plus Stoke-On-Trent Moat House Hotel boasts convenient positioning at a close distance to Alton Towers, Trentham Gardens and Royal Stoke University Hospital, offering 147 rooms and a Jacuzzi, a free private car park and a sauna. Featuring contemporary architecture, the hotel is opened since 1991.

The city center is about 20 minutes on foot. This attractive property is located in the center of Stoke-on-Trent.

The hotel boasts close proximity to restaurants, entertainment venues and a cinema.

Best Western Plus Stoke-On-Trent Moat House Hotel lies within 40 minutes’ drive to Manchester airport.

Rooms

Best Western Plus Stoke-On-Trent Moat House Hotel offers cozy rooms with stylish décor featuring satellite TV, complimentary wireless internet, climate control, a personal safe and a sofa. Bathrooms come with a bidet, a hairdryer and a shower.

Eat & Drink

Swedish meals are served at the restaurant. Guests are welcome to the Atmosphere In Our Viva bar to relax with a drink. Serving both food and drinks, Frankie and bennys are situated around 500 meters from the property.

Services

The hotel offers currency exchange, an elevator and a hairdresser along with conference equipment, a business centre and a copier to fulfill the needs of all travelers.

Relax

Guests will enjoy using steam baths and reflex massage at the hotel. Active travelers will appreciate a gym and a fitness center available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2006.  Number of floors:   4.  Number of rooms:   147.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Wedding services
  • Hearing impaired services
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Health club
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Connecting rooms
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 5 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
Show big map »

Hotel Address:

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

Get directions
City Center
  • Stoke-on-Trent
    1.3 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Plus Stoke-On-Trent Moat House photos Room
Twin Room
  • Room size:

    24 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Our standard twin bedded rooms are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Twin room sole use

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Dining:Coffee/tea maker
  • Media:Radio
Room Description:

1 Double Bed( Non-Smoking, Wheelchair)

Suite
  • Max occupancy:

    2 persons

  • Check Prices
Standard Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE 2 SINGLE BED

Best Western Plus Stoke-On-Trent Moat House photos Exterior
Family Double Room
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Double bed and 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Our family double bedded rooms are furnished to a high standard, with one double bed, bunk beds and a sofabed. All with free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Family Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Twin room sole use

Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Connecting room
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Our deluxe king bedded suites are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Deluxe Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

SUITE DELUXE

Best Western Plus Stoke-On-Trent Moat House photos Room
Executive Double Room
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Our executive double bedded rooms are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Best Western Plus Stoke-On-Trent Moat House Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Tourist attractions

  • Alton Towers1.1 km
  • Original Art Shop1.3 km
  • Middleport Recycling Shop1.8 km
  • Slaters2.4 km

Popular areas

  • City Center1.2 km

Places of interest

  • British Pottery Manufacturers Federation Club2.2 km

Convention centers

  • Regent Chambers1.3 km

Amusement

  • Hot Shots100 m
  • Odeon/Uci Ltd300 m
  • Mecca Social Club500 m
  • Waterworld 2000 Ltd500 m
  • Shipleys Amusements1.2 km
  • Mister Nudge1.3 km
  • Mr Nudge1.3 km
  • Gala Bingo1.3 km
  • North Staffs Regional Film Theatre2.1 km

Museums

  • Etruria Industrial Museum1.0 km
  • Dudson Museum1.0 km
  • Potteries Museum1.2 km
  • Moorcroft Museum1.7 km

Theaters

  • Mitchell Memorial Theatre1.1 km
  • The Regent Theatre1.2 km
  • Regent Theatre1.2 km
  • Ambassador Theatre Group1.3 km
  • Regent Theatre & Victoria Hall1.4 km
  • Stoke On Trent Repertory Theatre Ltd2.3 km

Local attractions

  • Newcastle Borough Museum & Art Gallery2.0 km
    Brampton Park, Newcastle-under-Lyme
  • Gladstone Pottery Museum6.1 km
    Uttoxeter Road, Stoke-on-Trent
  • Foxlowe Arts Centre14.5 km
    Market Place, Leek
  • The Beetroot Tree5.3 km
    South Street, Draycott
  • Dorothy Clive Garden13.5 km
    Willoughbridge, Market Drayton

Near the hotel

  • Dudson Museum1.2 km
    Hope Street, Stoke-on-Trent
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2006
    • Number of floors:
      4
    • Number of rooms:
      147

    Hotel Awards

    UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in United Kingdom

    Use Badge

    Hotels nearby
    Stone House Hotel
    3 stars
    16 km
    Swan Inn Nantwich
    3 stars
    18 km

    Best Western Plus Stoke-On-Trent Moat House Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Plus Stoke-On-Trent Moat House

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 272 reviews

    Guest reviews

    • Single
      7.4

      The room was comfortable and spacious. It was nice and clean and the staff were efficiant.

    • Family with children
      10.0

      Loved the room and the facilities

      My daughter felt that the pillows were to hard and we were concerned about the smells in a non-smoking room and the corridors.

    • Family with children
      5.4

      Room service was efficient. Pool / gym facilities were good

      Very noisy. My reservation through Booked.net was not on file at the hotel, fortunately the hotel had accommodation, but it was not the type of room I had booked or wanted. Pool was over chlorinated

    • Family with children
      6.6

      Used hotel as a base for Alton towers (family trip). Good location 35min drive to Alton Towers and hotel easy to access from motorway. Tesco/Sainsburys close by along with a retail park with places to eat and cinema/bowling. Clean hotel and reasonably priced.

      Booked hotel 4 weeks in advance. Received phone call 5 days prior to stay to inform me that pool/spa would be out of use during my 3 night stay. Too late to find alternative accommodation as during school holidays. Very disappointed as were my children. On arrival at hotel, no compensation for inconvenience offered, not even a free meal. After a 5 hour drive to hotel had planned on going for a swim - this did not happen.

    • Family with children
      8.8

      perfect location with family for restaurants and alton towers

      a bit noisy from people outside room and air conditioner. Surroundings of pool need updating a bit tired but lovely and warm!

    • Family with children
      7.4

      Perfect place to stay for visiting Alton Towers.

    • Family with children
      9.6

      The hotel and very clean surrandings and room would come again

    • Couple
      7.8

      Large comfortable room

      Noisey School trip on the same floor as us

    • Family with children
      8.2

      Efficient reception staff, pleasant room and a good value breakfast with plenty of choice.

      Can be quite busy with functions, meetings etc. However this did not detract from our overall enjoyment of our stay.

    • Older travelers
      6.6

      Hotel was easy to find and wel located off major roads.

      The pool, sauna and hot tub areas were all slightly run down and tired with no separate changing cubicles, it was like being back at school. also to get to the pool you have to walk out through the spa reception and then in the pol you are like a gold fish being watch by the gym users.

    • Single
      6.6

      Making the booking....the number of different prices and no help for regular guests

    • Family with children
      8.8

      The comfortable rooms and the servicr from the staff

      Bath Cleansliness and the fact that I could hear the wedding reception music from downstairs

    • Group of friends
      6.6

      We liked the spa facilities and that twin rooms are available.

      We didn't like that the hotel advertises the old castle like building in the photo, but guests stay in the new building next to it. A bit deceiving.

    • Family with children
      6.2

      very good brekfest ,

      lunch and evening meals very poor.

    • Single
      10.0

      very comfortable, no hassle, good food presented well.

    How to reach hotel

    hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
    Show big map »

    Hotel Address:

    Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

    Get directions
    City Center
    • Stoke-on-Trent
      1.3 km
    Airports
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2006
    • Number of floors:
      4
    • Number of rooms:
      147

    Hotel Awards

    UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in United Kingdom

    Use Badge