Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent

ex. BEST WESTERN Stoke-on-Trent Moat House

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent

Paid Wi-Fi
Parking

Paid parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Steam bath

Reflex massage

Solarium

Spa lounge

Overview

Situated in the center of Stoke-on-Trent, the charming Best Western Plus Stoke-On-Trent Moat House Hotel offers quiet rooms. An example of contemporary architecture, this hotel was opened in 1991 and was fully restored in 2006.

This hotel is about 2.0 km away from Newcastle Borough Museum & Art Gallery, The Beetroot Tree and Britannia Stadium. Just 20 minutes' walk from Stoke-on-Trent city center.

The hotel boasts close proximity to restaurants, a stadium and entertainment venues.

Manchester airport can be reached in 40 minutes by car from Best Western Plus Stoke-On-Trent Moat House Hotel.

Rooms

Best Western Plus Stoke-On-Trent Moat House Hotel provides guestrooms appointed with a minibar, a personal safe, individual climate control, a trouser press and direct dial phone. Bathrooms are fitted with a hairdryer, a bidet and a shower.

Eat & Drink

Guests are welcome to the Atmosphere In Our Viva bar to relax with a drink. Frankie and bennys are situated in a shopping area, about 500 meters away of the property.

Services

Best Western Plus Stoke-On-Trent Moat House Hotel features such facilities as a free private car park, a storage room and currency exchange.

Relax

Guests will enjoy using steam baths and reflex massage at the hotel. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2006.  Number of floors:   4.  Number of rooms:   147.

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Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Vending machines
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Services

  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Newspaper service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Health club
  • Spa lounge
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Dressing area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 5 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
Show big map »

Hotel Address:

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

Get directions
City Center
  • Stoke-on-Trent
    1.3 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Plus Stoke-On-Trent Moat House photos Room
Double Room
Bed type: Double bed or 2 Single beds or Twin beds
Size: 24 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

1 Double Bed( Non-Smoking, Bunk Beds, Third Bed Is A Sofabed)

Room facilities
    Best Western Plus Stoke-On-Trent Moat House photos Room
    Wheelchair Accessible Room
    Bed type: Double bed
    Size: 24 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    1 Double Bed( Non-Smoking, Wheelchair)

    Room facilities
      Best Western Plus Stoke-On-Trent Moat House photos Exterior
      Family Double Room
      Bed type: Double bed or 1 Double bed and 1 Single bed
      Size: 24 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      1 Double Bed( Non-Smoking, Bunk Beds, Family Room)

      Room facilities
        Best Western Plus Stoke-On-Trent Moat House photos Room
        Deluxe Suite
        Bed type: King-size bed
        Check Prices
        • Air conditioning
        — Less information+ More information

        Suite-1 King Bed( Non-Smoking, Deluxe Quality Room)

        Room facilities
          Best Western Plus Stoke-On-Trent Moat House photos Room
          Executive Double Room
          Bed type: Double bed or 1 Single bed
          Size: 24 m²
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          1 Double Bed( Non-Smoking, Executive Room)

          Room facilities

            How to reach hotel

            hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
            Show big map »

            Hotel Address:

            Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

            Get directions
            City Center
            • Stoke-on-Trent
              1.3 km
            Airports
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Year renovated:
              2006
            • Number of floors:
              4
            • Number of rooms:
              147

            Hotel Awards

            UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

            According to guest reviews, the hotel has been rated as
            Best Family Hotels in United Kingdom

            Use Badge

            Best Western Plus Stoke-On-Trent Moat House Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Alton Towers - 1.2 km
            • Original Art Shop - 1.3 km
            • Middleport Recycling Shop - 1.8 km

            Popular areas

            • City Center - 1.2 km

            Places of interest

            • British Pottery Manufacturers Federation Club - 2.2 km

            Convention centers

            • Regent Chambers - 1.3 km

            Amusement

            • Hot Shots - 100 m
            • Odeon/Uci Ltd - 300 m
            • Mecca Social Club - 500 m
            • Waterworld 2000 Ltd - 500 m
            • Shipleys Amusements - 1.2 km
            • Mister Nudge - 1.3 km
            • Mr Nudge - 1.3 km
            • Gala Bingo - 1.3 km
            • North Staffs Regional Film Theatre - 2.1 km

            Museums

            • Etruria Industrial Museum - 1.0 km
            • Dudson Museum - 1.0 km
            • Potteries Museum - 1.3 km
            • Moorcroft Museum - 1.7 km

            Theaters

            • Mitchell Memorial Theatre - 1.1 km
            • The Regent Theatre - 1.2 km
            • Regent Theatre - 1.2 km
            • Regent Theatre & Victoria Hall - 1.4 km
            • Ambassador Theatre Group - 1.4 km
            • Stoke On Trent Repertory Theatre Ltd - 2.3 km

            Local attractions

            • Newcastle Borough Museum & Art Gallery - 2.0 km
              Brampton Park, Newcastle-under-Lyme
            • Gladstone Pottery Museum - 6.1 km
              Uttoxeter Road, Stoke-on-Trent
            • Foxlowe Arts Centre - 14.5 km
              Market Place, Leek
            • The Beetroot Tree - 5.3 km
              South Street, Draycott
            • Dorothy Clive Garden - 13.5 km
              Willoughbridge, Market Drayton

            Near the hotel

            • Dudson Museum - 1.2 km
              Hope Street, Stoke-on-Trent
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2006
              • Number of floors:
                4
              • Number of rooms:
                147

              Hotel Awards

              UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

              According to guest reviews, the hotel has been rated as
              Best Family Hotels in United Kingdom

              Use Badge

              Hotels nearby
              Buckingham Hotel
              3 stars
              32 km

              Best Western Plus Stoke-On-Trent Moat House Reviews

              Guest reviews are submitted by our customers after their stay at Best Western Plus Stoke-On-Trent Moat House

              Average guest rating

              7.6out of 10
              Fabulous
              Based on 272 reviews

              Guest reviews

              • Single
                7.4

                The room was comfortable and spacious. It was nice and clean and the staff were efficiant.

              • Family with children
                10.0

                Loved the room and the facilities

                My daughter felt that the pillows were to hard and we were concerned about the smells in a non-smoking room and the corridors.

              • Family with children
                5.4

                Room service was efficient. Pool / gym facilities were good

                Very noisy. My reservation through Booked.net was not on file at the hotel, fortunately the hotel had accommodation, but it was not the type of room I had booked or wanted. Pool was over chlorinated

              • Family with children
                6.6

                Used hotel as a base for Alton towers (family trip). Good location 35min drive to Alton Towers and hotel easy to access from motorway. Tesco/Sainsburys close by along with a retail park with places to eat and cinema/bowling. Clean hotel and reasonably priced.

                Booked hotel 4 weeks in advance. Received phone call 5 days prior to stay to inform me that pool/spa would be out of use during my 3 night stay. Too late to find alternative accommodation as during school holidays. Very disappointed as were my children. On arrival at hotel, no compensation for inconvenience offered, not even a free meal. After a 5 hour drive to hotel had planned on going for a swim - this did not happen.

              • Family with children
                8.8

                perfect location with family for restaurants and alton towers

                a bit noisy from people outside room and air conditioner. Surroundings of pool need updating a bit tired but lovely and warm!

              • Family with children
                7.4

                Perfect place to stay for visiting Alton Towers.

              • Family with children
                9.6

                The hotel and very clean surrandings and room would come again

              • Couple
                7.8

                Large comfortable room

                Noisey School trip on the same floor as us

              • Family with children
                8.2

                Efficient reception staff, pleasant room and a good value breakfast with plenty of choice.

                Can be quite busy with functions, meetings etc. However this did not detract from our overall enjoyment of our stay.

              • Older travelers
                6.6

                Hotel was easy to find and wel located off major roads.

                The pool, sauna and hot tub areas were all slightly run down and tired with no separate changing cubicles, it was like being back at school. also to get to the pool you have to walk out through the spa reception and then in the pol you are like a gold fish being watch by the gym users.

              • Single
                6.6

                Making the booking....the number of different prices and no help for regular guests

              • Family with children
                8.8

                The comfortable rooms and the servicr from the staff

                Bath Cleansliness and the fact that I could hear the wedding reception music from downstairs

              • Group of friends
                6.6

                We liked the spa facilities and that twin rooms are available.

                We didn't like that the hotel advertises the old castle like building in the photo, but guests stay in the new building next to it. A bit deceiving.

              • Family with children
                6.2

                very good brekfest ,

                lunch and evening meals very poor.

              • Single
                10.0

                very comfortable, no hassle, good food presented well.

              How to reach hotel

              hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
              Show big map »

              Hotel Address:

              Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

              Get directions
              City Center
              • Stoke-on-Trent
                1.3 km
              Airports
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Year renovated:
                2006
              • Number of floors:
                4
              • Number of rooms:
                147

              Hotel Awards

              UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

              According to guest reviews, the hotel has been rated as
              Best Family Hotels in United Kingdom

              Use Badge